Organizational Culture, Leadership, and Competency on Job Satisfaction and Employees Performance at the Public Works and Spatial Planning Office of Pekanbaru

  • Harry Patuan Panjaitan Institut Bisnis dan Teknologi Pelita Indonesia
  • Muhammad Awal Department of Public Works and Spatial Planning
  • Dadi Komardi Institut Bisnis dan Teknologi Pelita Indonesia
  • Dominicus Josephus Swanto Tjahjana Institut Bisnis dan Teknologi Pelita Indonesia
  • Intan Purnama Institut Bisnis dan Teknologi Pelita Indonesia
Abstract viewed = 0 times
PDF downloaded = 0 times

Abstract

This study aims to analyze the influence of organizational culture, leadership, and competence on job satisfaction and employee performance at the Department of Public Works and Spatial Planning in Pekanbaru City. This research is quantitative research by distributing questionnaires to respondents. The sample selection method in this study used the census method so the sample in this study was 78 respondents. Data analysis used Structural Equation Modeling (SEM) using the SmartPLS 3 application. The results of this study indicate that organizational culture has a positive and significant effect on job satisfaction, leadership has a positive and significant effect on job satisfaction, competence has a positive and significant effect on job satisfaction, organizational culture has an effect not significant to employee performance, leadership has a positive and significant effect on employee performance, competence has a positive and significant effect on employee performance and job satisfaction has a positive and significant effect on employee performance.

References

Abdullah, M. M (2014). Manajemen Dan Evaluasi Kinerja Karyawan. Yogyakarta: Aswaja Pressindo.
Amanda, E. A., & Budiwibowo, S. (2017). "Pengaruh Budaya Organisasi terhadap Kinerja Karyawan di PDAM Tirta Taman Sari Kota Madiun". Jurnal Akuntanasi dan Pendidikan, Vol 6 No 1, 85–92.
Andrianto, S., Komardi, D., & Priyono. (2023). Leadership, Work Motivation, and Work Discipline on Job Satisfaction and Teacher Performance of Dharma Loka Elementary School Pekanbaru. Journal of Applied Business and Technology, 4(1), 30–38.
Aprilliansyah Dadang Pramana, C. (2020). "Pengaruh Kompetensi terhadap Kepuasan Kerja Pegawai Dinas Perkebunan Provinsi Kalimantan Timur". Borneo Student Research (BSR) Vol 2 No. 1, 519-528
Arikunto, S. (2013). Penelitian Suatu Pendekatan Praktik. Jakarta: Rineka Cipta.
Atika, O., Junaedi, A. T., Purwati, A. A., & Mustafa, Z. (2022). Work Discipline, Leadership, and Job Satisfaction on Organizational Commitment and Teacher Performance of State Junior High School in Bangko District, Rokan Hilir Regency. Journal of Applied Business and Technology, 3(3), 251–262.
Awan, S. H., Habib, N., Shoaib Akhtar, C., & Naveed, S. (2020). Effectiveness of Performance Management System for Employee Performance Through Engagement. SAGE Open, 10(4). https://doi.org/10.1177/2158244020969383
Bakhroini, Junaedi, A. T., & Putra, R. (2022). Motivation, Work Culture, Commitment, and Leadership Style on Job Satisfaction and Employee Performance in Pekerjaan Umum dan Penataan Ruang (PUPR) Services in Kampar District. Journal of Applied Business and Technology, 3(1), 86–101.
Bangun, W. (2012). Manajemen Sumber Daya Manusia. Jakarta: Erlangga.
Bogner, W. C., & Thomas, H. (1994). Care Comptence and Competitive Advantage : A Model and Ilustrative Evidence from the Pharmaceutical Industry. Competence-Based Competition.
Brahmasari Ida Ayu, S. (2008). "Pengaruh Motivasi Kerja , Kepemimpinan dan Budaya Organisasi Terhadap Kepuasan Kerja Karyawan serta Dampaknya pada Kinerja Perusahaan ( Studi kasus pada PT . Pei Hai International Wiratama Indonesia )". Jurnal Manajemen dan Kewirausahaan, Vol.10 No.2, 124–135.
Busro, M. (2018). Teori-Teori Manajemen Sumber Daya Manusia. Jakarta: Prenamedia Group.
Deswarta. (2017). "Pengaruh Kompetensi dan Motivasi terhadap Kepuasan Kerja dan Kinerja dosen Fakultas Tarbiah dan Keguruan UIN Sultan Syarif Kasim Riau." Jurnal Valuta, Vol 3 No. 1, 19-35.
Dewi, K. (2018). "Pengaruh Kepemimpinan, Lingkungan Kerja, Kompetensi dan Budaya Organisasi Terhadap Kepuasan Kerja yang Berdampak pada Kinerja Dosen Politeknik ATMI Surakarta" Media Akuntansi, Vol. 30 No. 01,15–30.
Edison, E., Anwar, Y., & Komariyah, I. (2018). Manajemen Sumber Daya Manusia Strategi dan Perubahan dalam Rangka Meningkatkan Kinerja Pegawai dan Organisasi. Bandung: Alfabeta.
Elliot, A. J., & Dweck, C. S. (2005). "Handbook of Competence and Motivation" T. G. Press
Firdaus. (2022). Peran Motivasi sebagai Pemoderasi pada Korelasi Kinerja Karyawan. Indramayu: Penerbit Adab.
Ghozali, I. (2008). Aplikasi Analisis Multivariate dengan Program SPSS. Semarang: Universitas Diponegoro.
Ghozali, I. (2016). Aplikasi Analisis Multivariate dengan Program IBM SPSS 23. Semarang: Universitas Diponegoro.
Ghozali, I. (2017). Model Persamaan Struktural, Konsep dan Aplikasi dengan Program AMOS 24. Semarang: Universitas Diponegoro.
Habibi, Junaedi, A. T., Sudarno, Rahman, S., & Momin, M. M. (2022). Organizational Commitment, Job Satisfaction, and Locus of Control on Employee Turnover Intention and Performance at PT. Sekarbumi Alam Lestari. Journal of Applied Business and Technology, 3(2), 177–192.
Hair, J. F. (2006). Multivariate Data Analysis edisi 5. Practice Hall, Inc.
Hakim, A. F., Kusuma, A. R., & Rande, S. (2019). "Pengaruh motivasi dan kompetensi kerja terhadap kepuasan kerja dan kinerja aparatur sipil negara pada badan perencanaan pembangunan daerah kabupaten kutai timur." 7(1), 43–55.
Hasibuan, Malayu SP. (2014). Manajemen Sumber Daya Manusia, Cetakan keempatbelas, Jakarta, Penerbit: Bumi Aksara
Heimerl, P., Haid, M., Benedikt, L., & Scholl-Grissemann, U. (2020). Factors Influencing Job Satisfaction in Hospitality Industry. SAGE Open, 10(4), 1–12. https://doi.org/10.1177/2158244020982998
Hutahaean Sepmady, W. (2020). Pengantar Kepemimpinan. Malang: Ahlimedia Press.
Hutahaean Sepmady, W. (2020). Teori Kepemimpinan. Malang: Ahlimedia Press.
Imarni, Chandra, T., & Ginting, Y. M. (2022). Leadership, Discipline, and Organizational Culture on Job Satisfaction and Teacher Performance at State Junior High Schools in Bandar Petalangan District, Pelalawan Regency. Journal of Applied Business and Technology, 3(3), 272–286.
Indrastuti, S. (2019). Manajemen Sumber Daya Manusia Stratejik Edisi Keempat. Pekanbaru: UR Press.
Indrawati, A. D. (2013). "Pengaruh Kepuasan Kerja terhadap Kinerja Karyawan dan Kepuasan Pelanggan pada Rumah Sakit Swasta di Kota Denpasar." Jurnal Manajemen, Strategi Bisnis, dan Kewirausahaan,Vol 7 135-142.
Iriani, R. J. (2016). "Pengaruh Kompetensi dan Kompensasi terhadap Kepuasan Kerja dan Kinerja Pegawai (Studi Kasus Pada Dinas Kelautan dan Perikanan Kabupaten Kepulauan Sangihe)". Jurnal Riset Bisnis dan Manajemen, Vol 4 No.3 257–267.
Istiana, N., Putra, R., & Panjaitan, H. P. (2022). Competence, Work Motivation, and Work Environment on Job Satisfaction and Teacher Performance at Yayasan Pondok Pesantren Darul Hikmah Koto Baru Kabupaten Dharmasraya. Journal of Applied Business and Technology, 3(2), 193–208.
Iswar, Muhammad, Sadariah, A. (2021). "Pengaruh Kepemimpinan dan Kompetensi Terhadap Kinerja Karyawan Pada PT. Berkembang Era Sejahtera Makassar." Journal of Innovation Research and Knowledge, Vol 1 No.6 111-120.
Jamaluddin, Salam, R., Yusus, H., & Akib, H. (2017). "Pengaruh Budaya Organisasi terhadap Kinerja Pegawai pada Dinas Pendidikan Provinsi Sulawesi Selatan." Jurnal Administrare, Vol 4 No. 1 25-34.
Jonathan, S. (2007). Analisis Jalur untuk Riset Bisnis dengan SPSS. Yogyakarta:Andi
Lukman, T. A., Hafni, L., Panjaitan, H. P., Chandra, T., & Sahid, S. (2022). The Influence of Service Quality on Taxpayer Satisfaction and Taxpayer Compliance at BAPENDA Riau Province. International Conference on Business Management and Accounting, 1(1), 40–59.
Luthans, F. (2006). Perilaku Organisasi Edisi Sepuluh. Yogyakarta: Andi.
Luthans, F. (2011). Organizational Behavior An Evidence - Base Approach Twelfth editon. Newyork: McGraw.
M. Nur, E. (2021). Manajemen Sumber daya manusia. Jakarta: Rajawali Pers.
Maizar, J. (2017). "Pengaruh Motivasi, Kompetensi Kerja dan Kompensasi terhadap Kinerja Karyawan Pada PT. Perkebunan Nusantara VI (PERSERO) Pasaman Barat." Jurnal Ekobistek, Vol. 6, No 2, 218–239.
Mangkunegara, A. A. A. P. (2001). Manajemen Sumber Daya Manusia Perusahaan. Bandung: PT. Remaja RosdaKarya.
Mangkunegara, A. A. A. P. (2005). Perilaku dan Budaya Organisasi. Bandung: PT. Remaja RosdaKarya.
Mangkunegara, A. A. A. P. (2012). Evaluasi Kinerja SDM. Bandung: PT. Remaja RosdaKarya.
Mangkunegara, A. A. A. P. (2019). Manajemen Sumber Daya Manusia Perusahaan. Bandung: PT. Remaja RosdaKarya.
Marthis, R. L., & Jackson, J. H. (2008). Human Resource Management, Twelfth editon (P. Hall (ed.); Vol. 15, Issue 1).
Muhidin, A. S., & Abdurahman, M. (2007). Analisis Korelasi, Regresi, dan Jalur dalam Penelitian. Bandung: Pustaka Setia.
Munandar A.S. (2001). "Psikologi Industri dan Organisasi". Jakarta: UI-Press.
Narimawati, Umi. 2006. Pengaruh Modal Intelektual dan Kepuasan Terhadap Kinerja, Makalah Nasional EkonoInsentif, Kopertis Wilayah IV Bandung
Nasution, A. F., Safari, S., Purwati, A. A., & Panjaitan, H. P. (2022). The Effect of Service Quality and Trust on Customer Satisfaction and Loyalty at PT. Agung Toyota Harapan Raya Pekanbaru. International Conference on Business Management and Accounting (ICOBIMA), 1(1), 96–108.
Ngatno, Junaedi, A. T., & Komardi, D. (2022). Discipline, Service Orientation, Integrity, and Leadership Style on Job Satisfaction and Performance of High School Teachers in Tanah Putih District. Journal of Applied Business and Technology, 3(2), 153–165.
Nurbaya, S. (2020). "Manejemen Sumber Daya Manusia Di Era Revolusi Industri 4.0." Makassar: Nas Media Pustaka.
Nyoto. (2019). Manajemen Transformasi Budaya Konfusianisme dalam Meningkatkan Kinerja Perusahaan (L. L. Kata (ed.)).
Nyoto, Renaldo, N., Karuppannan, G., Bhuiyan, A. B., & Kumarasamy, M. M. (2021). The Determinance of the Financial Behavior among Graduate Students in Indonesia. Australian Finance & Banking Review, 5(1), 29–42. https://doi.org/https://doi.org/10.46281/afbr.v5i1.1009
Panjaitan, H. P., Renaldo, N., & Suyono. (2022). The Influence of Financial Knowledge on Financial Behavior and Financial Satisfaction on Pelita Indonesia Students. Jurnal Manajemen Indonesia, 22(2), 145–153. https://doi.org/10.25124/jmi.v22i1.4289
Peraturan Menteri Pendayagunaan Aparatur Negara dan Reformasi Birokrasi Nomor 38. (2017). tentang Standar Kompetensi Jabatan Aparatur Sipil Negara.
Peraturan Pemerintah Republik Indonesia Nomor 30. (2019). tentang Penilaian Kinerja Pegawai Negeri Sipil.
Peraturan pemerintah Republik Indonesia Nomor 58. (2005). tentang Pengelolaan Keuangan Daerah.
Prasetya, A. S. E., Nyoto, Putra, R., & Sultan, F. M. M. (2023). Cyberloafing, Work Environment, and Leadership on Performance and Job Satisfaction of Education Personnel at Sultan Syarif Kasim State Islamic University Riau. Journal of Applied Business and Technology, 4(1), 17–29.
Putra, R., & Renaldo, N. (2020). Peningkatan Kepuasan Kerja dan Kinerja Guru melalui Komitmen, Budaya Organisasi, Motivasi, dan Gaya Kepemimpinan Guru SLTA Sederajat di Kabupaten Rokan Hilir. Procuratio: Jurnal Ilmiah Manajemen, 8(1), 125–139.
Putri, E., Rahman, S., Komardi, D., & Momin, M. M. (2023). Leadership, Discipline, and Motivation on Job Satisfaction and Teacher Performance at Public Elementary School, Bangko District, Rokan Hilir Regency. Journal of Applied Business and Technology, 4(1), 1–16.
Pynes, J. E. (2009). "Human Resources Management For Public and Nonprofit Organizations a Strategic Approach 3rd Edition" San Fransisco: J.-B. A. W. Imprint.
Rafizal, J., Nyoto, Sudarno, & Sulta, F. M. M. (2022). Organizational Culture, Work Environment, and Workload on the Performance of POLRI Members (Case Study in Pekanbaru Police Criminal Reserve Unit). Journal of Applied Business and Technology, 3(3), 263–271.
Rahadi, D. R. (2010). Manajemen Kinerja Sumber Daya Manusia. Bogor: Tunggal Mandiri.
Renaldo, N., & Augustine, Y. (2022). The Effect of Green Supply Chain Management, Green Intellectual Capital, and Green Information System on Environmental Performance and Financial Performance. Archives of Business Research, 10(10), 53–77. https://doi.org/10.14738/abr.1010.13254
Renaldo, N., Fadrul, Andi, Sevendy, T., & Simatupang, H. (2022). The Role of Environmental Accounting in Improving Environmental Performance through CSR Disclosure. International Conference on Business Management and Accounting (ICOBIMA), 1(1), 17–23. https://doi.org/https://doi.org/10.35145/icobima.v1i1.2743
Renaldo, N., Junaedi, A. T., Hutahuruk, M. B., Fransisca, L., & Cecilia. (2022). Social Accounitng and Social Performance Measurement in Corporate Social Responsibility. International Conference on Business Management and Accounting (ICOBIMA), 1(1), 10–16. https://doi.org/https://doi.org/10.35145/icobima.v1i1.2742
Renaldo, N., Sudarno, & Hutahuruk, M. B. (2020). The Improvement of Generation Z Financial Well-being in Pekanbaru. Jurnal Manajemen Dan Kewirausahaan, 22(2), 142–151. https://doi.org/10.9744/jmk.22.2.142-151
Renaldo, N., Suhardjo, Suharti, Suyono, & Cecilia. (2022). Benefits and Challenges of Technology and Information Systems on Performance. Journal of Applied Business and Technology, 3(3), 302–305. https://doi.org/https://doi.org/10.35145/jabt.v3i3.114
Renaldo, N., Suhardjo, Suyono, Andi, Veronica, K., & David, R. (2022). Good Corporate Governance Moderates the Effect of Environmental Performance and Social Performance on Financial Performance. International Conference on Business Management and Accounting (ICOBIMA), 1(1), 1–9. https://doi.org/https://doi.org/10.35145/icobima.v1i1.2741
Renaldo, N., Suyono, Andi, Putri, N. Y., & Cecilia. (2023). How Business Intelligence, Intellectual Capital, and Company Performance Increase Company Value? Leverage as Moderation. Journal of Applied Business and Technology, 4(1), 93–99. https://doi.org/https://doi.org/10.35145/jabt.v4i1.123
Riduan, & Kuncoro, E. A. (2007). Cara Menggunakan dan Memakai Path Analysis (Analisis Jalur). Bandung: Alfabeta.
Rifdah Abadiyah, D. P. (2016). "Pengaruh Budaya Organisasi, Kompetensi terhadap Kepuasan Kerja dan Kinerja Pegawai Bank di Surabaya." Jurnal Bisnis, Manajemen & Perbankan, Vol 2 No.1, 49-66
Robbins, S. P., & Judge, T. a. (2012). Organization Behavior Fifteenth Edition. P. Education.
Robbins, S. P., & Judge, T. a. (2015). Perilaku Organisasi Edisi ke-16. P. Education.
Ruti, Agustinus, A. M. (2018). "Pengaruh kepemimpinan, kompetensi terhadap kepuasan kerja dan kinerja aparatur sipil negara pada dinas kebudayaan dan kepariwisataan provinsi sulawesi selatan." Vol 7 No. 2, 228–238.
Saleem, Z., Shenbei, Z., & Hanif, A. M. (2020). Workplace Violence and Employee Engagement: The Mediating Role of Work Environment and Organizational Culture. SAGE Open, 10(2). https://doi.org/10.1177/2158244020935885
Satyawati Ni Made Ria, I. W. S. (2014). "Pengaruh Gaya Kepemimpinan dan Budaya Organisasi Terhadap Kepuasan Kerja yang Berdampak Pada Kinerja Keuangan". E-Journal Akuntansi Udayana Vol 6 No.1, 17–32.
Sedarmayanti. (2017). Perencanaan dan Pengembangan SDM untuk Meningkatkan Kompetensi, Kinerja dan Produktivitas Kerja. Bandung: Refika Aditama
Sinambela, L. P., & Sinambela, S. (2019). Manajemen Kinerja : Pengelolaan, Pengukuran, dan Implikasi Kinerja. Depok: PT Rajagrafindo.
Sirait, L., Sudarno, Junaedi, A. T., Purwati, A. A., & Deli, M. M. (2022). Leadership Style, Motivation, and Organizational Culture on Job Satisfaction and Teacher Performance. Journal of Applied Business and Technology, 3(2), 115–129.
Sriadmitum, I., Sudarno, & Nyoto. (2022). Leadership Style, Work Environment, and Compensation on Job Satisfaction and Teacher Performance. Journal of Applied Business and Technology, 4(1), 79–92.
Sriutami Ni Ketut, Mendra, V. (2021). "Pengaruh Kepemimpinan dan Kompetensi Terhadap Kinerja Penyidik Ditreskrimsus Polda Bali."Values, Vol. 2 No. 2, 503-511
Sudarmanto. (2009). Kinerja dan Pengembangan Kompetensi SDM. Yogyakarta: Pustaka Pelajar.
Sudarno, Putri, N. Y., Renaldo, N., Hutahuruk, M. B., & Cecilia. (2022). Leveraging Information Technology for Enhanced Information Quality and Managerial Performance. Journal of Applied Business and Technology, 3(1), 102–114. https://doi.org/https://doi.org/10.35145/jabt.v3i1.97
Sugiono. (2014). Statistik untuk Penelitian. Bandung: CV ALFABETA.
Suwatno, Priansa, & Donni. (2011). Manajemen Sumber Daya Manusia, Dalam Organisasi Publik dan Bisnis. Bandung: Alfabeta
Suyono, Firnando, F., Yuliendi, R. R., Sudarno, & Putri, N. Y. (2022). The Effect of Quality Service on Client Satisfaction and Loyalty in Tax and Management Consultant Office. International Conference on Business Management and Accounting (ICOBIMA), 1(1), 213–228.
Thoha Miftah, (2010), Pembinaan Organisasi, proses dianosa dan intervensi, Manajemen Kepemimpinan. Yogyakarta, Gava Media.
Umar, H. (2013). Metode penelitian untuk skripsi dan tesis bisnis Edisi Dua. Jakarta: Rajawali Pers.
Undang-Undang Republik Indonesia Nomor 13. (2003). tentang Ketenagakerjaan.
Undang-Undang Republik Indonesia Nomor 5. (2014). tentang Aparatur Sipil Negara.
Wahyudi, L., Panjaitan, H. P., & Junaedi, A. T. (2023). Leadership Style, Motivation, and Work Environment on Job Satisfaction and Employee Performance at the Environment and Hygiene Department of Pekanbaru City. Journal of Applied Business and Technology, 4(1), 55–66.
Wahyuniardi, R., Nurjaman, S., & Ramadhan, M. R. (2018). "Pengaruh Budaya Organisasi dan Lingkungan Kerja terhadap Kepuasan Kerja dan Kinerja Karyawan." Jurnal Optimasi Sistem Industri, Vol 17 No. 2, 143–151.
Wibowo. (2014). Manajemen Kinerja Edisi Keempat. Jakarta: PT Rajawali Pers.
Widya, P. (2013). "Pengaruh Lingkungan Kerja dan Budaya Organisasi Terhadap Kepuasan Kerja Karyawan pada Bank BTN (PERSERO) Cabang Bekasi." Jurnal Riset Manajemen Sains Indonesia, Vol 4 No 2, 257–275.
Wijono, S. (2018). Kepemimpinan dalam Persepektif Organisasi. Jakarta: Prenamedia Group.
Published
2023-05-31
How to Cite
PANJAITAN, Harry Patuan et al. Organizational Culture, Leadership, and Competency on Job Satisfaction and Employees Performance at the Public Works and Spatial Planning Office of Pekanbaru. International Conference on Business Management and Accounting, [S.l.], v. 1, n. 2, p. 401-416, may 2023. ISSN 2988-5590. Available at: <https://ejournal.pelitaindonesia.ac.id/ojs32/index.php/ICOBIMA/article/view/3065>. Date accessed: 25 may 2024. doi: https://doi.org/10.35145/icobima.v1i2.3065.

Most read articles by the same author(s)

Obs.: This plugin requires at least one statistics/report plugin to be enabled. If your statistics plugins provide more than one metric then please also select a main metric on the admin's site settings page and/or on the journal manager's settings pages.